Effective Date: March 3, 2023
Privacy Notice
This Privacy Notice describes how we treat personal information we collect on this site.
What Information We Have & Where We Get It
Contact information. When you register, contribute, sign up to volunteer, or take any other action on our site, we will collect your contact information, such as your name, email address, and phone number.
Other information. We may collect information about the browser and device you’re using, your IP address, your location, and how you used our site.
How We Use Your Information & Why
We use information to provide you with information about our programs. If you sign up, we may send you news and information about our programs, events and activities.
We use information as otherwise permitted by law or as we may notify you. We keep your information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and otherwise required by law.
We use information for security purposes. We may use information to protect our users and our websites. This includes to detect or prevent unlawful behavior.
Who We Share Your Data With & Why
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us send your emails to your representatives.
We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share information if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our emails and text messages. To stop receiving emails and text messages from us, click here or follow the instructions in any email or text message you get from us. It may take about ten days to process your request.
You can modify information you have given us. To correct or delete information click here. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 45 days.
You can control cookies and tracking tools. You can manage your cookie preferences from within your browser. Please see the Help section on your browser for information on how to manage your cookie preferences.
Your Privacy Rights.
Depending on where you live, you may have specific rights around your personal information. Below we explain what those rights are and how you can exercise them:
- Disclosure. You have the right to request a report showing the personal information collected and shared about you.
- Deletion. You have the right to request that we delete any personal information collected from or about you.
- Correction. You have the right to request that we correct inaccurate personal information collected from or about you.
- Opt-Out of Sale/Sharing or Processing. You have the right to opt out of the sale or sharing of your personal information. You also have the right to opt out of the processing of your data for targeted advertising or profiling purposes.
- Non-Discrimination. We shall not discriminate against you based on your exercise of any of the above rights.
You may submit a request to enact any of the above rights by clicking here to submit a request or contacting us using the information at the bottom of this policy. Please be sure to include your full name, email address, and which type of request you are making.
Your “Do Not Sell or Share” Rights Under the CCPA. Under the California Consumer Privacy Act (CCPA), California residents have the right to opt out of the sale or sharing of their personal information, as defined by the CCPA. California residents may exercise this right to opt out online by submitting a “Do Not Sell or Share My Information” requesthere.
To verify your identity, we may collect information such as your full name and email address. This information will be compared to our existing records to verify the identity of the individual submitting the request. We may also require you to confirm your request via an automated email message before responding to your privacy rights request. Depending on the sensitivity of the information requested and the type of request, we may require additional information to verify your identity before responding. We will respond to your request within 45 days if possible and required under the law. Please note that if you we deny your request, you may appeal this denial by contacting us using the information at the bottom of this policy.
Personal Information Collected:
- Name
- Phone Number
- E-Mail Address
- IP Address
- Cookies/Web Beacons
- Device Attributes
Personal Information Disclosed for a Business Purpose:
| Categories of Personal Information | Personal Information | Disclosed for a Business Purpose | Sold/Shared | Categories of Third-Party Recipients | Retention Standards | ||
| Identifiers | Names and Aliases | X | Technical Service Providers | Retained only as long as it is necessary to provide and improve our products and services, keep our systems secure, and maintain necessary business and financial records. | |||
| Phone Number | X | ||||||
| E-Mail Address | X | ||||||
| IP Address | X | ||||||
| Unique Identifiers | X | ||||||
| Commercial Information | Interactions with Customer Service | X | |||||
| Internet/ Electronic Activity | Cookies/Web Beacons | X | Retained only as long as it is necessary to provide our products and services and keep our systems secure. | ||||
| Device Attributes | X |
Data Retention and Deletion. As noted in the above chart, how long we retain personal data will vary depending on the products or services we provide and our legal obligations under applicable laws. For example, we retain certain purchase information for accounting and tax purposes even after you have deleted your account. Our retention periods are generally informed by three factors: 1) Is this information necessary to provide the product or service? 2) What consent have you provided around our use of this information? and 3) What statutory, contractual, or other legal obligations do we have to retain this information?
In all situations, your personal data will be securely deleted after the relevant limitation or retention periods have expired.
Authorized Agents. You may designate an authorized agent to submit requests on your behalf. For an authorized agent to be considered verified, you must provide the authorized agent with signed, written affidavit to make such requests or a power of attorney. We may follow up with you to verify your identity before processing an agent’s request. If you are an authorized agent submitting a request on behalf of another individual, please use the methods listed above to make this request.
Sources of Data:
- Self-disclosed (e.g. Information provided when interacting with our websites and services)
Business or Commercial Purposes for Collecting or Sharing Personal Information:
- Providing information and services
- To prevent, detect, and manage unlawful behavior
Third Parties with Whom we Share Personal Information:
- Technical service providers (e.g. Cloud service providers)
As this site has been in operation for less than a year, we do not yet have a record of CCPA request metrics. This policy will be updated to include this information once those metrics become available.
“Shine the Light” Law. If you are a California resident and have an established business relationship with us, you can contact us to request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.
Mention in your email that you are making a “California Shine the Light” inquiry. We will respond within 30 days.
Do Not Track. Our site is not designed to respond to “do not track” requests from browsers.
Our sites and apps are not intended for children. Our site is meant for adults. We do not knowingly collect personal information from children under 16. If you are a parent or legal guardian and think your child under 16 has given us information, you can email us here. Please mark your inquiries “Children’s Information Inquiry”.
Looking After Your Information
We use standard security measures. We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. If you think that an unauthorized account has been created using your name, contact us at the address below.
We store information both in and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to United States laws, which may not afford the same level of protection of those in your country.
We may link to third party sites or services we don’t control. If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. We encourage you to read the privacy policies of other websites carefully. We are not responsible for these third party sites.
Please contact us if you have more questions. If you have any questions about this Policy or other privacy concerns, you can email us at privacy@fairticketing.com. Please do not include your sensitive information in your email.
What we will do if there is an update to this policy. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as may be required by law. We will also post an updated copy on our website. Please check our site periodically for updates.